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Terms of Use

Website owner, the offering, and binding of Terms


This website is owned and operated by Spencer, Michael Neville. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors violin tutoring services in Werribee, VIC Australia. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

Who can use your website; what are the requirements to create an account

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.


Key commercial Terms offered to customers

When purchase a service, you agree that: (i) you are responsible for reading the full service listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase a service when you commit to buy a service and you complete the check-out payment process.

The prices we charge for using our services are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.


Cancellation and refund policy

Bookings may be purchased, rescheduled, or cancelled and refunded, as long as it is requested or completed 24 hours before the start time of the booking. Any requests can be directed as a query through the website, or as an email to:


If unable to attend the booking for any reason, the lesson may be rescheduled for a later date, as long as 1 hours notice is given before the start time of the booking. If an arranged time within a month of the original booking cannot be agreed upon, the lesson will not be rescheduled and the offer rescinded.


If the student is absent for the lesson, with no notice given (via website query, email or phone sms where contact number has been given to regular students), no refund or reschedule will be offered.

In case of accident, emergency or illness, the owner may be unable to provide a booked service. In this case, the customer will be notified as soon as possible, and offered a refund or rescheduled booking.


Retention of right to change offering

We may, without prior notice, change the website and the services offered; stop offering services or any feature of the services; or create limits for the services offered. We may permanently or temporarily terminate or suspend access to the website and the services offered without notice and liability for any reason, or for no reason.

Ownership of intellectual property, copyrights and logos


The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the licensed to, or the exclusive property of Spencer, Michael Neville. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.




You agree to indemnify and hold Spencer, Michael Neville harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.


Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Spencer, Michael Neville, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.


To the maximum extent permitted by applicable law, Spencer, Michael Neville assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.


Right to change and modify Terms

Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.


Preference of law and dispute resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Victoria, Australia, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Melbourne.

Customer support details & contact info


Any queries can be directed to Spencer, Michael Neville through the website, or emailed to:

These Terms of Use were last updated 6/7/2021

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